
Frequently Asked Questions
Find quick answers to your most common questions about our services and products.
Online Consultation Booking page, select your preferred service and time slot, and complete the booking form. You will receive a confirmation email with details on how to join your session.',
category: 'Services'
},
{
question: 'What types of nutrition plans do you offer?',
answer: 'We offer a wide range of personalized nutrition plans tailored to individual needs, including weight management, sports nutrition, therapeutic diets for specific health conditions, plant-based diets, and general wellness plans. Each plan is developed after a thorough assessment by our certified nutritionists.',
category: 'Services'
},
{
question: 'Are your nutritionists certified?',
answer: 'Yes, all our nutritionists and dietitians are highly qualified and certified professionals with extensive experience in their respective fields. They hold degrees from accredited institutions and are committed to continuous professional development to stay updated with the latest nutritional science.',
category: 'About Us'
},
{
question: 'What is your cancellation policy for consultations?',
answer: 'We understand that plans can change. You can cancel or reschedule your consultation up to 24 hours in advance without any charge. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee. Please refer to our Privacy Policy for more details.',
category: 'General'
},
{
question: 'Do you offer services for children?',
answer: 'Yes, we provide specialized nutrition services for children and adolescents, focusing on healthy growth, addressing picky eating, managing food allergies, and promoting balanced dietary habits from a young age. Our approach is gentle, educational, and family-centered.',
category: 'Services'
},
{
question: 'What is the difference between a nutritionist and a dietitian?',
answer: 'While the terms are often used interchangeably, dietitians typically have a broader scope of practice, including clinical nutrition, and are regulated healthcare professionals. Nutritionists may focus more on general wellness and dietary guidance. Our team includes both to provide comprehensive care.',
category: 'About Us'
},
{
question: 'Can I get a refund for a purchased plan?',
answer: 'Due to the personalized nature of our nutrition plans and the intellectual property involved in their creation, we generally do not offer refunds once a plan has been developed and delivered. However, client satisfaction is our priority, and we encourage you to discuss any concerns with our support team.',
category: 'General'
},
{
question: 'How long does it take to see results?',
answer: 'The timeline for seeing results varies widely depending on individual goals, consistency, and starting point. While some clients notice improvements in a few weeks, significant and sustainable changes typically require consistent effort over several months. We focus on long-term health, not quick fixes.',
category: 'General'
},
{
question: 'Do you provide recipes or meal ideas?',
answer: 'Absolutely! Our personalized nutrition plans often include a variety of healthy and delicious recipes, meal ideas, and practical tips for meal preparation. We aim to make healthy eating enjoyable and sustainable for our clients.',
category: 'Services'
}
],
get filteredFaqs() {
if (!this.searchQuery) {
return this.faqs;
}
return this.faqs.filter(faq =>
faq.question.toLowerCase().includes(this.searchQuery.toLowerCase()) ||
faq.answer.toLowerCase().includes(this.searchQuery.toLowerCase()) ||
faq.category.toLowerCase().includes(this.searchQuery.toLowerCase())
);
}
}">
Your Questions, Our Answers
No FAQs found matching your search query. Please try a different keyword.
Still Have Questions? We're Here to Help!
If you couldn't find the answer you were looking for, or if you have a unique inquiry, our dedicated team at NutriLife Indonesia is ready to assist you. Don't hesitate to reach out to us directly.
Contact Us